Virtual Pag-IBIG, the online portal of the Home Development Mutual Fund (HDMF), has been launched this 12th of December 2019 at the Philippine International Convention Center (PICC) in Manila. The launch happened in time for Pag-IBIG’s 39th anniversary with the theme “Serving the Nation with Excellence and Innovation” — quite an apt description for the new system!

The system has been in beta since October 2019. With this December launch, it reaches version 1.0, signifying that it is now stable for use by the general public on browsers for both desktop and mobile devices.

Audience shot inside the PICC venue
Full house attendance by Pag-IBIG employees, media and several officers of Pag-IBIG’s partners in Virtual Pag-IBIG

The launch event was a well-attended one, with members of the media covering it and with head honchos from Asia United Bank (AUB), Unionbank, Pilipinas Teleserv, and PayMaya gracing the event. Chief Executive Officer (CEO) Acmad Rizaldy Moti and Housing Settlements and Urban Development (HSUD) Secretary Eduardo Del Rosario kicked off the event with their opening remarks and keynote speeches.

  • Moti Opening Remarks
    CEO Moti giving his opening remarks
  • Del Rosario Keynote Speech
    Secretary Del Rosario giving his keynote speech
  • Moti demo Virtual Pag-IBIG
    CEO Moti starting his demo of Virtual Pag-IBIG

CEO Moti performed a demo of the Virtual Pag-IBIG platform onstage to show its features and capabilities. With the launch, he said, any Pag-IBIG member may choose from any three ways to access “vPagIbig“:

Three ways to open a Virtual Pag-IBIG account
Three ways to open a Virtual Pag-IBIG account
  1. By opening an account online and activating it by visiting a Pag-IBIG branch;
  2. By using an existing Pag-IBIG Loyalty Card Plus to access Virtual Pag-IBIG; and,
  3. For Overseas Filipino Workers (OFWs), a special account activation process.
  • Loyalty Card Plus Bank Partners
    CEO Moti discussing the Loyalty Card Plus and its partner banks
  • Bank officers being recognized during the demonstration
    Bank officers from AUB and Unionbank being recognized during the demonstration

Moti also highlighted Pag-IBIG’s partnership with two of the leading Philippine universal banks, AUB and Unionbank, to provide access to members for its new Loyalty Card Plus. Likewise, he acknowledged PayMaya for its support to enable online payment for loans as well as MP2 savings within the platform.

Screenshot showing a chat session with Teleserv support
The 24/7 Chat support service is available in Virtual Pag-IBIG. Queries are answered by support crew in real-time.

In cooperation with Pilipinas Teleserv, Virtual Pag-IBIG also enables a 24/7 chat support, ready to assist Pag-IBIG members with queries on a real-time basis. An example, Moti mentioned, would be to look for the nearest Pag-IBIG branches near your location. A customer support representative will be ready to provide answers to your queries.

  • Countdown
  • Handshake

To close the program, CEO Moti with Secretary Del Rosario led the countdown to officially launch version 1.0 of Virtual Pag-IBIG.

Explore Virtual Pag-IBIG now! If you haven’t, you may start by availing yourself a Loyalty Card Plus now, the gateway to Virtual Pag-IBIG 1.0. 🙂